What if I have questions about a failed or adjusted request? Michael Montgomery September 02, 2020 00:19 Updated Kalderos has created a number of guides available in our knowledge base. If you still have questions, please contact Kalderos Support. Related articles What if I do not know the correct discount amount? Is there any cost to covered entities? Can I make changes to a prior discount request? Why was a discount request marked as ‘Failed’? What is the Drug Discount Management platform? Comments 0 comments Article is closed for comments.