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  1. Kalderos
  2. Covered Entity
  3. Discount Hub
  4. Discount Monitoring FAQs

Discount Monitoring FAQs

  • How do I avoid duplicate discounts using Discount Hub?
  • Terms and definitions in the Kalderos Discount Hub
  • Why did you contact me?
  • How do we know you are authorized to contact us about reviewing claims using Kalderos Discount Hub?
  • Am I obligated to respond to Kalderos' confirmation request?
  • When are claims loaded to my account?
  • How does Kalderos identify claims to be loaded into my account?
  • Why were claims removed from my account?
  • How many days do I have to complete my review of the claims in my account?
  • What does Kalderos do with confirmed duplicates I’ve identified?
  • Will I have to pay back the manufacturer or the State if I respond?
  • Why was I logged out of my account?
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