General FAQs
- Is there a fee for Covered Entities to use Truzo for submitting claims?
- If I already have an account on Kalderos' Discount Hub, can I use the same one for Truzo?
- Who from a Covered Entity needs to take action to get started with Truzo?
- I’ve already claimed my CE profile for a manufacturer, but another manufacturer I work with just got added to the platform. What do I need to do?
- I’m an Authorizing Official for several Covered Entities. How do I make sure each one is set up correctly?
- What if I see incorrect information in my account?
- Do I need to make pharmacy designations?
- When will I need to start submitting claims?
- If Covered Entities do not submit claims, what happens?
- I’m a Covered Entity and need clarity on a manufacturer’s 340B policy. Where should I go?
- How do you ensure our data is secure?
- How is the data I submit used?
- Should I still verify claims in Discount Hub?